Even with an expertly tailored system, an improperly trained workforce slows down productivity and creates unrest amongst confused employees.
At The WFC Group we help you determine who needs to be trained, what items need to be covered and where and when the training needs to take place. We offer a number of unique training delivery methods so your team operates smoothly before, during and after any implementation.
The WFC Group takes a deep dive into your business to determine the training that best fits your unique goals. We also make an effort to train your trainers and foster independent knowledge sharing while remaining an active resource for future training.
Aids in effective change management
The end users have time to prepare, and it removes the fear of the unknown
Provides an effective rollout to end users
Keep productivity and employee satisfaction up
Train the Trainer
Provides senior level executives with the tools necessary to pass along to their employees
Quick reference guides
Developed so your team always has something to look back on if stuck on a specific issue
Championing Customer Service
See a Training Case Study
Hindsight is 20/20, but the single thing I wish I would have known when we were struggling to roll out Kronos in the beginning, was that The WFC Group was around and available to help.– Kelly Bonsell, Sheetz Senior Analyst