The WFC Group understands the unique challenges retail administrators face with scheduling their workforce. Whether it is a holiday rush, a sudden high turnover, or a shifting market strategy requiring new training, our tailored solutions allow managers to make decisions on the floor and reduce the administrative burden. Optimize your scheduling, accurately map your resources according to demand, and get in front of consumer needs with The WFC Group.
A few services our retail clients love
Make better decisions for the future, identify common trends and pinpoint major issues
Save time, increase employee morale and ensure you have the correct staffing mix throughout the year
Save money with quick changes right from the floor and allow employees flexibility to quickly fill an open shift or request time off
And so much more
Discover the difference The WFC Group can make in implementing these great tools
Championing Customer Service
See a Retail Case Study
Hindsight is 20/20, but the single thing I wish I would have known when we were struggling to roll out Kronos in the beginning, was that The WFC Group was around and available to help.– Kelly Bonsell, Sheetz Senior Analyst
More Resources for Retail Businesses
How can I mitigate overtime?
There are many strategies to reducing overtime, such as setting an annual cap, or establishing a formal overtime rotation among employees to distribute the burden and reduce last minute staffing decisions, but as with any complicated system, implementing these strategies can be cumbersome. By using Kronos pay codes and reporting tools you can create reports that will notify managers which employees are closest to reaching their overtime hours, and how much overtime is actually being completed. With straight-forward data at your fingertips it's easy to see how well your strategy is performing and adjust.
How do I prevent buddy punching?
Consider implementing swipe cards that are unique to each employee, a biometric employee time clock that lets employees punch in with their fingertips, and/or set up notifications and alerts to employees that they have yet to punch-in for a shift they were scheduled for. We can help you get any and all of these systems up and running.