Kronos Partnership FAQs

Here are the most common questions we receive about working with a Kronos Gold Accredited Partner. We hope this helps answer your questions, and feel free to contact us if you have additional questions – we’re happy to help!

  • What does it mean to be a Kronos Gold Accredited Partner?

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    The WFC Group is one of a select few service organizations that qualify to be a part of the Kronos Connect Partner Program. Kronos has identified and partnered with top organizations (like us!) that they trust to help provide their users with great solutions. We have completed hours of product trainings and are experts on all things Kronos. We help organizations that use Kronos ease the burden on their in-house IT departments.

  • Why would I use a Kronos partner instead of working with Kronos directly?

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    We understand the time it can take to implement Kronos, upgrade to a new version, or deal with the day-to-day tasks of running a system as large and complex as Kronos. A Kronos partner can help ease the headaches associated with your project and help you reach your goals more efficiently.

    As a skilled and qualified Kronos partner, we add value by using best practices based on our experience working on a multitude of Kronos projects, we have a quick speed to engagement and we are 100% independent of Kronos. We’ve also been in your shoes – many of our consultants previously worked on the client side, experiencing the same pain points that you may be feeling.

  • Do you work on Kronos paper or your paper?

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    To put it simply: we work on both. It depends on the preference of the customer, our relationship with your Kronos sales representative, and your organization.

  • What’s the difference between Kronos Services & The WFC Group?

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    On paper, both The WFC Group and Kronos services work to do the same thing: help customers with their Kronos system. We feel we have unique capabilities as a Kronos Partner, and we can help move you one step closer to a more optimized workforce. At The WFC Group, we bring you added value. One example? You will have a dedicated specialist who will very rarely, if ever, leave your project. Our goal is to transfer consistent knowledge to your users and stakeholders tasked with operating and maintaining the software on an ongoing basis.

  • Does Kronos Support help you if you are stuck on something?

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    Our consultants have years and years of experience working on the Kronos platform (nearly 300 combined years, to be exact) in multiple capacities, so it is very rare that they ever get stuck on something. Usually our consultants are the ones bringing unique ideas to the table! If we do get stuck, we utilize our internal team of expert consultants to help determine the solution that works for your business.

  • What makes The WFC Group unique compared to other partners?

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    Our consultants excel at transferring our knowledge to our clients. In fact, it is our priority. We give you the tools needed to continue to operate your system successfully once we may no longer be in the immediate picture (of course we always encourage our clients to reach out to us with questions big and small).

    We are implementer founded and owned – our CEO was a Kronos implementation specialist for years, seeing firsthand the challenges of implementing a complex system like Kronos.

    Need to start your project ASAP? We have an extremely quick speed to engagement.

    We offer 100% tailored services based on your needs – we never offer an out of the box solution to your unique challenge or issue.

    We drive the initial conversation – you are an expert in your field, but you only know what you know – and we help uncover what you don’t (but should) know to make Kronos work even better for your business.


How can we help?

Contact us today for a free consultation