Developing a Software Upgrade Plan

Workforce management can be a time consuming and arduous task. That’s why many organizations enlist the assistance of a workforce management firm to implement new software and develop a customized software upgrade strategy.

As an industry leader in workforce management solutions, The WFC Group has extensive experience in implementing and upgrading new technology. Our unique approach to software implementation and upgrades enables us to provide clients with solutions that allow them to achieve their business and organizational goals, which include improving workforce productivity, optimizing processes, operating more cost-efficiently and increasing ROI.

At the WFC Group, we stay ahead of software changes, including the newest version of Kronos, 8.0. We work to help organizations implement upgrades, completely hassle-free.

 3 Questions to Ask As You Create a Software Upgrade Plan

The WFC Group has extensive experience in implementing software like ADP, Kronos and more. In addition, we attend annual vendor trainings to ensure that we stay up-to-date on the latest software upgrades.

Through our careful, step-by-step approach, we address the important questions that ultimately help clients gain a competitive advantage and optimize their workforce processes.

  1. What Does Your Organization Need? Before choosing the software that is best suited to your organization, it’s important to understand your business goals. Are you trying to find a way to streamline time and attendance? Do you want simpler payroll procedures? We’ll conduct a thorough, in-depth assessment of your organization to identify the processes that work and those that don’t.
  1. How Will the New System Be Set Up? Once we have presented our findings, we’ll recommend a software solution and provide a timeline for program implementation and upgrades. Even more, we handle the entire software configuration and build phase. It’s a headache free process for you. Our team will look into your hardware and infrastructure to address any changes, then set up your workforce management software and ensure that it is completely up-to-date. We’ll also look into your hardware/infrastructure to see what changes may need to be addressed.
  1. How Will Employees Get Trained on New Software? An enhanced workforce solution cannot operate successfully if your employees are not properly trained on how to use it. The WFC Group works with your organization to design a customized training program to mitigate the risk of confusion or resistance in adoption. Additionally, we provide a testing phase that helps uncover any last minutes changes or updates we need to make before the system is permanently in place.

Once the software upgrade and implementation is complete, we’ll roll the program out to your team and continue ongoing support. Harnessing new technology enables your organization to streamline practices such as time and attendance, scheduling and payroll—processes that have previously consumed employee time and are vulnerable to human error.

A Customized Software Upgrade Approach with The WFC Group

The WFC Group’s team of workforce management experts has in-depth, extensive experience when it comes to developing a software upgrade and implementation approach. We’ll provide an in-depth assessment and create a program unique to your organizations needs and goals.

To learn more about how The WFC Group will develop a customized software upgrade program for you, contact us today.


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